Privacy Policy

Henry Team Real Estate Inc. ("Henry Team," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, HenryTeamVA.com (the “Site”), or engage with our services and communication platforms (collectively, the “Services”).

By accessing or using the Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you have any questions or concerns about how your information is used, we encourage you to reach out to us before continuing, and we’ll be happy to assist you.

1. Information We Collect

We may collect two types of information:

Personally Identifiable Information (“PII”): This includes your name, email, phone number, mailing address, IP address, and any other information that can be used to identify or contact you.

Non-Personal Information: Browser type, device information, cookies, referring websites, and general usage data used for analytics and site optimization.

2. How We Collect Information

Information is collected when you:

• Submit a contact or lead form
• Call, text, or email us
• Register for an account or newsletter
• Engage with our Services (e.g., home search tools, email alerts)
• Interact with our marketing or advertising campaigns

We may also receive information from third-party providers, such as lenders, CRM platforms, or advertising networks.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries or requests
• Provide personalized property listings or services
• Send communications (emails, texts, calls) related to real estate services
• Improve our Site, content, and offerings
• Comply with legal obligations

We do not sell or rent your PII to third parties for marketing purposes.

4. Communication Consent

By submitting your contact information, you give express written consent to be contacted by phone, text (SMS/MMS), email, or other automated systems including prerecorded voice or AI-generated calls. Message/data rates may apply.

You may opt out at any time:

• Text: Reply “STOP”
• Email: Click “Unsubscribe” or reply “Unsubscribe”
• Phone: Request removal verbally or in writing

We will make commercially reasonable efforts to honor your opt-out preferences promptly.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, remember your preferences, analyze traffic, and serve retargeting ads. You can manage cookie preferences through your browser settings.

6. Information Sharing

Your information may be shared with:

• Henry Team employees and agents
• Service providers (e.g., website hosting, email automation)
• Partners involved in real estate transactions (e.g., mortgage, title)
• Law enforcement, if required by law
• In connection with a sale, merger, or acquisition of our business

All service providers are required to use your information only to support our operations and not for unrelated purposes.

7. Data Security

We implement industry-standard security protocols to protect your data. Access to your information is limited to authorized personnel and vendors with a business need. However, no method of data transmission or storage is 100% secure.

8. Your Rights

You may request to:

• View or correct your personal data
• Delete your account or information
• Opt out of future communications
• Limit the sharing of your information

9. Children's Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect information from children. If we learn that we’ve collected data from a child, we will promptly delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review those websites’ privacy policies before providing any personal information.

11. California & Canadian Users

California residents may request a copy of personal information collected in the past 12 months and opt out of data sharing where applicable. We comply with CCPA and other consumer data protection laws.

Canadian users consent to data transfer to and storage in the U.S., and communications as outlined in this policy, per Canadian anti-spam and privacy laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with the "Last Updated" date. Continued use of the Site signifies your agreement to the updated terms.

13. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact:

• Email: info@henryteamva.com
• Phone: (804) 499-3077
• Website: https://HenryTeamVA.com

Last Updated: July 24, 2025